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Park Plaza Santiago Hotel, Santiago
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Key details
About the Hotel
Av. Ricardo Lyon 207, Providencia,
Santiago,
Chile,
6650385,
Santiago Metropolitan
Park Plaza Santiago is a 4-star boutique hotel in classic English style with cutting-edge technology in upscale Providencia district, featuring a glass-paneled swimming pool, sauna room, and gym facilities.
Five-Star Standard Accommodations
The 104 rooms at Park Plaza Santiago maintain five-star standards across Standard King, Twin, Park Club, and Master Suite categories. Each unit includes air conditioning, LCD TVs, electronic safes, and both 220V and 110V power supplies.
Elegant Fine Dining
Park Lane Restaurant serves chef-designed dishes in a setting distinguished by dark furnishings, elegant wood moldings, and decorated ceilings with outdoor seating options.
Pool and Business
The indoor heated pool complex includes a health club and sauna. Conference facilities feature business center services and meeting rooms adorned with fine woods and elegant textures.
Central Business Location
Located in the heart of Providencia's business district, near Los Leones Metro station. The area houses museums, theaters, and vibrant neighborhoods including Barrio Suecia with pubs and Barrio Bellavista with art galleries.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments
Wi-Fi
Parking
Off-site parking lot
Baggage storage
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
Currency exchange
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Services
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Children's menu
Spa & Leisure
Rooftop pool
Indoor swimming pool
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Ironing facilities
Bathroom
Free toiletries
Bathroom telephone
Media
Flat-screen TV
AM/FM alarm clock
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Location
Av. Ricardo Lyon 207, Providencia,
Santiago,
Chile,
6650385,
Santiago Metropolitan
Map view
street view
Av. Ricardo Lyon 207, Providencia,
Santiago,
Chile,
6650385,
Santiago Metropolitan
City landmarks
Shopping Area
Costanera Center
2700 ft
Tower
Sky Costanera
3500 ft
Fernando Maquez de la Plata 0192
Casa Museo La Chascona
1.5
mi
Avenida Andres Bello 2457
Gran Torre Santiago
3000 ft
Pio Nono 450 Parque Metropolitano de Santiago
Cerro San Cristobal
1.6
mi
Ave Providencia 1619
Iglesia de la Divina Providencia
2600 ft
Museums
Sculpture Park Museum
2600 ft
Church
Military Cathedral of Our Lady of Mount Carmel
2200 ft
Vitacura 180 Costanera Center
Grand Santiago Tower
2400 ft
Church
Parroquia San Ramon
2200 ft
Pedro de Valdivia Nte
Jardin Japones
2400 ft
Broadway Theatre
Teatro Nescafe de Las Artes
4000 ft
Square
Plaza a la Aviacion
1.0
mi
Bellavista Providencia
Patio Bellavista
1.7
mi
Square
Plaza Baquedano
1.7
mi
Parks
Bicentenario Park
1.8
mi
Gallery
Sala de Arte CCU
3200 ft
Square
Plaza Loreto Cousino
4200 ft
Parks
Parque Forestal
2.0
mi
Broadway Theatre
Teatro Municipal Las Condes
5000 ft
Av. R. Lyon 812
Sinagoga Maguen David
2100 ft
Parks
Parque Metropolitano de Santiago
1.6
mi
699 Pedro de Valdivia Nte
Cerro San Cristobal by Pedro De Valdivia
4600 ft
Santa Maria
Parque De Las Esculturas
3000 ft
Gallery
Fundacion Cultural de Providencia
3000 ft
San Cristobal Hill
2.3
mi
Nearby
Church
Iglesia Catolica Apostolica Ortodoxa de la Santisima Virgen Maria
1700 ft
Shopping Area
Portal Lyon
600 ft
Mall
Drugstore Boulevard
900 ft
Shopping Area
Galeria Zona Franca
900 ft
Restaurants
Baco Vino y Bistro
1400 ft
Nueva de Lyon 113 Providencia
Le Bistrot de Gaetan
1400 ft
Santa Magdalena 80 Local 7
Cafe Mokka
500 ft
Coyancura 2244
Olivas
400 ft
Guardia Vieja 156 Providencia
Planet Sushi
500 ft
Guardia Vieja 208 Providencia
Mei Hua
500 ft
Guardia Vieja 192
Mamut
700 ft
Diego Velasquez 2051 Local 1
El kika Ilmenau
600 ft
Diego Velasquez 2109 Providencia
Reviews and Ratings
Feedback from previous guests about their experience.
60%
enjoyed the hotel and would happily stay again
6.0/10
Guest rating
Rooms
6.6
Location
9.0
Service
7.0
Dining
7.6
Guest reviews
6.0/10
based on 5 reviews
8.0
8.0/10 based on 3251 reviews
Dave
United States of America,
March
2025
5.4/10
I had a mixed experience at Park Plaza Santiago. The location is fantastic, close to restaurants and shops, which I appreciated during my stay. However, the service left much to be desired, with issues arising in both communication and room conditions. Overall, I'd say it offers potential, but there's a need for improvement in certain areas. 😕✨
Rooms
6.0
The room I stayed in was comfortable but showed signs of wear and tear, and the overall condition could use some upgrading.
Service
5.0
The staff, while kind, often seemed overwhelmed and unresponsive to my needs, especially when I encountered issues like a blocked sink and insufficient towels.
Location
9.0
The hotel's location is superb, right on a nice boulevard and conveniently close to the Los Leones metro station and the Costanera Center mall.
Dining
7.0
I enjoyed the seafood buffet and breakfast was fairly good, although it could use more variety to cater to different tastes.
Facilities
6.0
The hotel features a pool and gym facilities, which I appreciated, but I found the maintenance needs to be more attentive.
Dick
United States of America,
February
2025
7.4/10
I had a pleasant stay at Park Plaza Santiago, highlighted by the warm hospitality of the staff and a great location. The breakfast options were excellent, making for a good start to each day. However, I did encounter some issues with the room's cleanliness and maintenance, which could use a bit more attention. Overall, it was a relaxing visit, with some room for improvement.
Rooms
8.0
My room was clean and comfortable, with a nice desk and easy chairs. However, there were some maintenance issues, like a tripping hazard in the bathroom, that detracted from the overall experience.
Service
9.0
The staff were friendly and accommodating, always willing to help, especially when I faced language barriers. Their warm demeanor made me feel welcomed throughout my stay.
Location
9.0
The hotel's location is fantastic, providing easy access to nearby stores and the subway. I felt comfortable exploring the nice neighborhood surrounding the hotel.
Dining
9.0
Breakfast was a highlight, with a variety of delicious options. It was definitely better than average, setting a positive tone for my mornings.
Facilities
7.0
While the facilities were adequate, I noticed some areas could benefit from a refurbishment. The absence of on-site parking was also a slight inconvenience.
Catherine
United States of America,
February
2025
6.4/10
My stay at Park Plaza Santiago had its ups and downs. The location is fantastic, really close to the metro and shopping areas. However, I faced several issues, including outdated facilities and inconsistent service that detracted from the overall experience.
Rooms
6.0
The room was spacious and comfortable, but it felt quite dated. I noticed some cleanliness issues, and the air conditioning didn't do much to cool the space, making it a bit uncomfortable.
Service
5.0
Service was hit or miss. Some staff members were friendly and helpful, especially regarding booking activities, while others at the reception seemed unfriendly and dismissive, which was disappointing.
Location
9.0
The hotel's location is a major plus, situated nicely on a boulevard with easy access to bars, restaurants, and shops, which made exploring Santiago a breeze.
Dining
7.0
I enjoyed the breakfast, which had plenty of options, but I wouldn’t say it was nice. The dining area was pleasant, and I particularly liked the seafood buffet they offered.
Facilities
5.0
The hotel facilities seemed to be showing their age. The elevators were out of service for part of my stay, which was quite inconvenient, and the parking situation was not ideal as it was several blocks away.
Doug
United States of America,
January
2025
5.2/10
I enjoyed my stay at Park Plaza Santiago overall, especially the friendly staff and the great breakfast options. However, I found the rooms to be small and some facilities could use updates. It was also a bit inconvenient having to walk to the parking lot. Still, the location was excellent for exploring Santiago.
Rooms
7.0
The room was small but comfortable, complete with all necessary amenities like slippers and a dressing gown. However, the bathrooms felt a bit rundown, which was disappointing.
Service
9.0
The staff were incredibly friendly and helpful, making my stay more enjoyable. They did assist me in making arrangements for tours and were very accommodating, which I appreciated.
Location
9.0
The hotel is in a lovely neighborhood, conveniently located near restaurants and the subway. I felt safe exploring the area, and it’s a perfect base for sightseeing.
Dining
8.0
Breakfast was fantastic, offering a wide variety of options to start the day. It was served in a pleasant setting, but I was hoping for a bit more from the dinner selections.
Facilities
7.0
The facilities were decent, but I noticed some areas of the hotel that needed maintenance. The indoor pool was nice, but I expected better amenities, like pool towels readily available.
Mary
United States of America,
December
2024
6.0/10
I had a mixed experience at Park Plaza Santiago. The location was absolutely fantastic, with easy access to great restaurants and shopping areas. However, the room I received was not what I expected. I had reserved a king bed but ended up with two twins, and the furnishings felt a bit outdated. Noise isolation was also poor, making for some restless nights. Overall, while the service was decent and the breakfast had a good variety, there were definitely aspects that need improvement.
Rooms
6.0
My room was a bit tired, and I could hear the wake alarm from the room next door. It was spacious and clean, but the furnishings seemed outdated, and I had an issue with the bed type I reserved Not ideal for a restful stay.
Service
7.0
The hotel staff were generally friendly and helpful, especially those at breakfast, but there were times when they seemed overwhelmed and didn't provide the level of service I anticipated. I felt like basic requests, like extra towels or coffee, could have been handled better.
Location
9.0
The location was fantastic, right in a swanky part of town close to the metro station Los Leones and plenty of restaurants. I felt safe walking around, and it was easy to access shopping and attractions.
Dining
7.0
Breakfast was decent, featuring a wide selection of fruits, cereals, and cooked options. However, the dining staff could improve their welcoming attitude, which was lacking during my stay.
Facilities
7.0
The hotel offered several nice facilities, including a pool and gym equipment, though I didn't have the chance to fully utilize them during my stay.
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